For the Zipply Now customer app and the Zipply Now Rider delivery-partner app · Daneen Al Majaz IT Services, Srinagar
Email:ceo@zipplynow.com Phone / WhatsApp:+91 94194 10202 Hours: 9:00 am - 9:00 pm IST, every day Post: Daneen Al Majaz IT Services, Srinagar, Jammu & Kashmir, India
Customers
Problem with an order (missing, damaged, wrong item)? In the app go to Account → Help & support → Raise a ticket, pick the order, add photos and send. Our team replies inside the ticket, usually within a few hours.
Refunds are credited to the original payment method or your wallet within 3-5 working days of approval.
“We don't deliver here yet” - we currently serve Srinagar and nearby areas. Drop a pin inside the delivery zone or choose a saved address.
Log in is by mobile number and a one-time code; there is no password to remember.
Delete your account any time from Account → Delete account. Your personal details are erased immediately.
Delivery partners (Rider app)
Want to deliver with us? Tap “Become a rider” on the Rider app's login screen and send your details; we call back within 2 working days.
Location is shared only while you are marked Online, so dispatch can send you nearby orders and customers can track their delivery.
Payouts and shifts: contact the operations desk on the number above.
Delete your account from Profile → Delete account.