This policy explains what the Zipply Now customer app and the Zipply Now Rider delivery-partner app (together, "the apps") collect, why, and how it is handled. The apps are operated by Daneen Al Majaz IT Services, Srinagar, Jammu & Kashmir, India ("we").
Data is used solely to provide the delivery service, process payments, prevent fraud and meet legal obligations. We share it only with: Razorpay (payment processing), Google Firebase (push notifications), Google Cloud (hosting, India region), and the delivery partner assigned to your order (your name, address, phone and order contents). We do not sell personal data and do not use it for third-party advertising.
Order and invoice records are kept as required by Indian tax law. Rider location is overwritten with each update and not kept as a history beyond operational needs. All data is encrypted in transit (HTTPS) and stored in access-controlled databases.
You can edit your profile and addresses in the app, turn off notifications in your device settings, and sign out to stop location reporting (rider app). You can delete your account yourself at any time from inside the app (Account → Delete account in Zipply Now; Profile → Delete account in Zipply Now Rider): your personal details are erased immediately and the account is closed. To request a copy of your data, email sales@daneenalmajaz.in - we action requests within 30 days. Deleting your account removes personal data except order and invoice records we must keep by law, which are kept without your name or contact details.
The apps are not directed at children under 18 and we do not knowingly collect their data.
Daneen Al Majaz IT Services · Srinagar, J&K, India · sales@daneenalmajaz.in